Products Information Cart

Household Pumps

A huge range of pumps for household, commercial, agricultural and industrial use

Floating Fountains & Dam Aerators

Floating Fountains and Aerators for Dams, Lakes and Large Ponds

Pond Help & Information

Need a hand working out the right gear for your project? Browse our range of help pages or submit a help request directly to our specialists.

Ordering & Delivery

Read below to get all of the information you need about our payment and delivery options.

Payment Options

All prices are quoted in Australian dollars and include GST

Please make sure that the page that you are buying from is current as prices can be updated occasionally as costs change - simply press the refresh button.

Secure web site ordering
Credit cards (Visa or MasterCard only)
Direct Deposit (details below)
Money order
Cheque


All items on this site can be purchased using the Secure SSL shopping system. It is very important to us that our customers have confidence in the security of our systems. For more information about payment security, click here.

Select the product you wish and the quantity then add it to your cart. Click the shopping cart and follow the instructions to complete your purchase.

Payment can be made with Credit Card, Direct Deposit, Money order* or Cheque* you are given the choice as the order is filled in.  *simply post your payment and quote the order number that will be issued

Phone Orders:  Call 1800 607 388
If you wish to order by phone, just give us a call. 
Office hours:  Mon - Fri .....8am to 5.30pm (Adelaide time)
Saturday 8:30am - 12:30pm

Delivery of goods

All claims for short supply and or damaged products will not be recognised after 48 hours from receipt/delivery of goods.

Delivery Times: See right hand side of page -->

Government Orders.
30 Day terms are available with the supply of an approved Purchase Order for federal and state government entities and departments, please call if you need more details.

Trade customers - when buying for resale only  Click here

Direct Deposit (Funds send straight to our bank account)
Bank: ANZ    Account name: Creative Pumps
BSB No: 015-560   Account No: 4889 414 79

EXPORT ( outside Australia)
Sorry, but we do not export!

E & OE Important Notice
Product descriptions contained in this online catalogue are based on information supplied by manufacturers and distributors. Whilst every effort is made by Creative Pumps to ensure that the information is accurate and up-to-date, there may be instances where model details and specifications change, or when products listed are not immediately available. We reserve the right to withdraw any item from sale.

Flat $10.00 shipping & handling 

For the Australian mainland, and the main island of Tasmania (excluding any offshore islands), We charge a flat shipping rate of $10.00 per order regardless of the number of items, size or weight.

Please call or email for a freight quote for any Australian island that is not Mainland Australia or the main island of Tasmania

*Please Note that we currently use Border Express and StarTrack for most of our delivery`s. If a order is placed via the internet or via our staff, and you the customer give us the wrong address, you maybe liable for the redeliver fee`s that we are charged. This also includes business that are not open during normal business hours (9-5). Charges are between $10 and $35.

Express delivery

As you can imagine our $10 delivery fee seldom covers the actual freight cost, we subsidise the the remaining cost. We therefore reserve the right to select the best carrier based on delivery speed and cost.
Should you require Express delivery please call for a quote.

Spillway troughs

Because of the bulk of spillway troughs we are forced to pass on the actual shipping cost. When ordering from our web site please chose your geographical area price as shown, it includes the bulk adjustment. The shopping cart will then automatically add the standard $10 fee to your order total.

Ponds

Ponds are a generally shop pick up only product. They are shippable but there is a freight cost, due to their extreme bulk and packing difficultly created by their fragile nature. Please call us and we shall get the best available price we can.

Order Delivery - Within Australia** (Sorry we do not export)

Pumps, filters and accessories are normally in stock ready to be shipped the same day.
However, if we are out of stock of one or more items, in this case we will contact you and advise what delay can be expected.

Pond liner that is not pre-packaged (i.e. cut off the roll) does present a slightly longer delay of about 2 -3 days to allow for cutting plus travel time.
Due to our space constraints in Adelaide we ask the importer in Melbourne to ship pond liner direct to our customers. If an order is for both hardware and pond liner we will ship the hardware from Adelaide with a separate delivery of the pond liner.

Sometimes your goods may take longer that what we say here as we use carriers, who have their own transport, but we strive to be accurate with our delivery times. Please note that the weather can also play a big part in their delivery times. Floods and fires make it impossible for deliveries to be made. Please contact us if you think it has been too long since you placed your order on 1800 607 388

 

Expected delivery times

Below you can find our average delivery times to your location. Each 'day' refers to a business/working day - not weekends or public holidays. These are our average delivery times, not a guarantee, however it is generally pretty accurate. If you have an urgent order please notify us when placing the order so that we can confirm stock availability.

VIC
Metro Melbourne: Could be next day if ordered before 2pm (but allow 2 days)
Outer Melbourne: 2 working days
Geelong: 2 working days
Country: 2 - 5 working days
 

NSW
Metro Sydney: 2 - 3 working days 
Outer Sydney metro: 2 - 3 working days
Near north and south coast (Wollongong to Newcastle): 3 days
North coast, Port Macquarie - Coffs Harbour: 3 - 4 working days
Country: 3 - 7 working days


ACT
Canberra : 3 - 4 working days


SA
(Our home base)
Adelaide: Often next day if ordered before 2pm
Outer Adelaide metro: 1 - 2  working days
Country: 2 - 4  working days

QLD
Brisbane: 3 - 4 working days
Near north and south coast (Gold coast to Sunshine coast): 3 - 4 working days
Cairns: 5 - 7 working days
Townsville: 4 - 6  working days
McKay / Rockhampton: 4 - 5 working days
Country: 5 - 10 working days

TAS
Hobart / Launceston: 3 - 4 working days
Country: 4 - 6 working days

WA
Perth: 3 - 4 working days
WA Country: Up to 9 working days

NT
Darwin: 4 - 5 working days
Alice Springs: 3 - 5 working days
Country: 6 - 12 working days

When calculating delivery days please do not include the day the order is shipped as a travel day. Examples ….

A) An order placed before 2pm on a Monday, could be picked up that day. So the travel days would begin on Tuesday

B) An order placed after 2pm on Monday, would be picked up on Tuesday. So the travel days would begin on Wednesday.

In other words an order placed on between Monday after 2 PM and Tuesday prior to 2 PM will be shipped Tuesday afternoon, hence Wednesday would be the first travel day.

Special note: We are quoting delivery times based on the expectations of our delivery vendors ( TNT, StarTrack and Australia Post etc). While in normal conditions these carriers deliver as indicated, sometimes deliveries are delayed for a variety of situations and conditions experienced by these carriers and are beyond our control.

Once equipment is in the hands of the chosen carrier, we are of course powerless to control delivery, all we can do is to prompt them into action. We therefore ask for your understanding when on the odd occasion a delivery is late in arriving.

International
Sorry, we do not export. Australian deliveries only.